Maintaining Positive Employee Relationships
When you as the owner/manager
and your management team review and interpret the results with our
survey professional and you then take the appropriate action, you
can proactively set a tone of openness,
understanding and listening to staff concerns. Acting on those
concerns will be the catalyst to improve your relationship and the
with your staff. On the other hand, not correctly interpreting the
results and/or not acting on the survey results can and will destroy
the psychological contract. as such, it requires you to be open and
sometimes "thick-skinned" but time and again it is shown to be
worthwhile if your goal is to build a strong and positive workplace.
Rather than have a piano fall on your head, find out what is going on, do an employee survey.
Demonstrating Concern about Employee Issues. It is always a good time to show employees that you care about their issues as much as you care about your own. Meaningful two-way communication with employees will help understand your employees’ point of view, clarify priorities, and nip false rumors in the bud.
Although voluntary turnover is not the main threat during a recession, to the extent that it occurs, the employees most likely to leave of their own accord are the best ones.
The net effect, of course, is that your employee base becomes more mediocre. An employee survey gives you the leverage you need to retain your best and brightest.
Remember that conducting employee surveys and working to improve identified concerns or issues is far less expensive than replacing valuable employees when you need them the most.
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